FREQUENTLY ASKED QUESTIONS

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General Cruise Information

What is included in my cruise package?
- Your package covers your accommodation, meals at main dining rooms and buffets, access to most onboard amenities (pools, fitness centers), and daily entertainment like shows and activities.
Is travel insurance required?
- While not mandatory for most destinations, it is strongly recommended to cover medical emergencies or unexpected trip cancellations.
What should I pack?
- Bring casual clothes and comfortable shoes for the day, and "smart casual" or evening wear for dinner. Don’t forget your passport, visas, and cruise tickets.

Visas & Travel Documents

Please contact us for visa and travel documents as government policies may change without prior notice.

Do I need a visa for Singapore cruises?
- No, Filipino citizens can visit Singapore visa-free for up to 30 days.
Which destinations require a visa?
- Filipinos generally need visas for the following popular cruise regions:
  - Japan & China: Required (Japan visa is only needed if you start or end your cruise at a Japanese port).
  - USA (Alaska, Hawaii, West Coast): A U.S. B1/B2 visa is required.
  - Canada: A Canadian visa is required, even for stopovers.
  - Europe (Schengen Area): A Schengen visa is required for most European cruises.
  - Australia & New Zealand: Both require specific visitor visas or ETAs.
What about Hong Kong?
- Filipino passport holders can enter Hong Kong visa-free for up to 14 days.

Destinations & Best Times to Sail

When is the best time to cruise to Alaska?
- The season runs from May to September, with the peak wildlife viewing and warmer weather occurring between June and August.
When should I visit Japan or China?
- Spring (March–May) and Autumn (September–November) offer the best weather for exploring.
Where do Europe cruises depart from?
- Major departure ports include Barcelona, Rome, Athens, and Southampton.

Onboard Experience

Are there activities for non-swimmers or seniors?
- Yes! Enjoy Broadway-style shows, spa treatments, cooking classes, and organized shore excursions designed for easy mobility.
Is there Wi-Fi on the ship?
- Yes, Wi-Fi packages are available for purchase onboard so you can stay connected.
Can I book tours in advance?
- Absolutely. It is recommended to pre-book shore excursions through the Cruising.com.ph to secure your spot for popular tours.